Trump’s VA Secretary Is Off to a Fast Start In Shulkin’s five months on the job, the VA has been a whirlwind of activity: The department announced last week that between President Trump’s inauguration and July 3, it had fired 526 employees, demoted another 27, and temporarily suspended another 194 for longer than two weeks. In April, the department launched a new website that lets veterans compare the wait times at its facilities and view Yelp-style reviews of each facility written by previous patients. Veterans Health Administration’s Veterans Crisis Line — designed for those struggling with PTSD, thoughts of suicide, and other forms of mental stress — is now answering “more than 90 percent of calls within 8 seconds, and only about one percent of calls are being rerouted to a backup call center.” A year ago, an inspector general report noted that “more than a third of calls were being shunted to backup call centers, some calls were taking more than a half hour to be answered and other callers were being given only an option to leave messages on voicemail.” At the end of June, Shulkin unveiled the world’s most advanced commercial prosthetic limb — the Life Under Kinetic Evolution (LUKE) arm — during a visit to a VA facility in New York. Veteran amputees demonstrated the technology, a collaboration among the VA, the Defense Advanced Research Projects Agency, and the private sector. (The name alludes to the lifelike robotic hand that Luke Skywalker is fitted with in The Empire Strikes Back.) In May, Shulkin said the department had identified more than 430 vacant buildings and 735 underutilized ones that cost the federal government $25 million a year. He said that most of the buildings are not treatment facilities and could profitably be closed or consolidated. Of course, if he actually attempted to close or consolidate some of the buildings, he might face a controversy along the lines of those touched off by military-base-closing announcements in recent decades. One particular law designed to make the VA more accountable is arguably the most consequential legislation President Trump has signed so far. It establishes speedier procedures for firing employees, gives the department the authority to recoup bonuses and pensions from employees convicted of crimes, adds greater protections for whistleblowers who report errors and scandals, and expands employee training. Now that's what I call kicking ass and taking names ... still work to do, but that's a d@mn good start.